by admin | Nov 22, 2015 | Uncategorized
Actually Vue – it is nearly 2016. Auld Lang Syne will be ringing out in a matter of weeks and yet I am feeling so 2004. Why? It is very rare to get to the point of turning frustration into a blog post, but at 9:50pm on a Sunday – things finally snapped.... 
by admin | Nov 14, 2015 | Uncategorized
Marketforce asked me to think about how a company should align its customer experience to your corporate goals so suggested the following article: Aligning the customer experience to your corporate goals 
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