How to hire a CCO – Part 2

How to hire a CCO – Part 2

This is the second of two articles that discuss how to hire a Chief Customer Officer. The first article focused on understanding the needs of the company – i.e. where are your business today, where do you want to be tomorrow and how fast do you want to get there. This...
How to Hire a CCO – Part 1

How to Hire a CCO – Part 1

‘Putting the customer at the heart of everything we do’ is not a new strategy.  After all most businesses fully understand that satisfied customers are more likely to stay longer, spend more and tell their friends. What is new, however, is the growing number of...
CCO Report 2018

CCO Report 2018

The report has been compiled from a combination of research and interviews conducted by Talecco with thought leadership provided by Comotion. It’s aimed at providing a definitive resource for any company that is wishing to become more customer-led and to genuinely put...
Breakfast briefing: report

Breakfast briefing: report

Introduction The Comotion Associate network met for their monthly associate breakfast in May. The focus of the meeting was to look at how AI will impact customer experience. The explosion of AI is likely to have a huge impact on how businesses communicate and how they...
The CCO Report 2018

The CCO Report 2018

Download the CCO report 2018 The report has been compiled from a combination of research and interviews conducted by Talecco with thought leadership provided by Comotion. It’s aimed at providing a definitive resource for any company that is wishing to become more...
Get the free 2018 CCO Report!

Get the free 2018 CCO Report!

From interviews with UK customer aficionados to invaluable data and thought leadership, download our latest CCO Report to find out how your business can stay one step ahead of the customer curve.

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