TRAINING & DEVELOPMENT

Exceptional training courses that complement your company’s customer-led transition

We understand building the best teams requires bringing in the right skills and ensuring your ways of working are aligned with the most current methods of thinking. At Talecco, we have formulated a suite of training courses specifically designed to develop an in-depth understanding of the modern customer-led business and train your team in the core skills required for this type of organisation.

Training & Development | Talecco
Talecco | Executive Search | Our Clients | Tesco
Talecco | Executive Search | Our Clients | PWC
Talecco | Executive Search | Our Clients | Bauer Media Group
Talecco | Executive Search | Our Clients | Aviva

Bolster your customer-led business with our cutting-edge training courses

Our courses are constantly being enhanced by our practitioners, with new courses being developed in line with industry trends and ways of working that cover a whole range of questions and topics, including:

  • What is a “customer-led” business and why is it so important?
  • What is Service Design all about?
  • How does being customer-led change the DNA of an organisation?
  • Voice of the Customer (VoC) programmes
  • Journey Mapping 
  • Customer Personas
  • Human-centred design

Constant learning is essential to staff development and retention. With this in mind, we have made sure that all our training courses are suited to executives and team members alike for long-lasting change and development. Want to see more? Take a look at a selection of our exceptional training courses below:

Our training courses

Training & Development | Customer Experience Training
Training & Development | Service Design Training
Training & Development | Persona Development Training
Training & Development | Customer Journey Mapping Training
Training & Development | Employee Journey Mapping Training
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