Let us eliminate the guesswork out of finding the perfect Chief Customer Officer for your organisation.

As the world becomes increasingly customer-led, there are many questions every organisation must ask to ensure that they hire the best leader for this new and often undefined role. Whether you are a national or international organisation, the infancy of this role and the many ‘flavours’ that the CCO can take, make this a challenging hire for any organisation.

Our industry knowledge has allowed us to build the largest network of CCOs in Europe, with regular briefing sessions and meetings. By following the market, we know the trends and structures that organisations are putting in place to meet this new world of the customer, and we have been working with CCO’s in supporting their transformations.

The first step to building a customer-led organisation is the most important. It is critical that you hire the Chief Customer Officer who best suits your company and ambitions. We will:

  • Work with you to understand your specific needs and the structure that you are looking to achieve
  • Recognise your specific corporate culture
  • Through our extensive network and understanding of this space, introduce you to candidates who are best suited to meet your those needs

We only engage on search assignments for our clients who are looking for Chief Customer Officers, Customer Directors and Customer Experience Directors, as we are the only Search firm that specialises in this space.